Description
Job Description:
JOB ROLES AND RESPONSIBILITIES
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about Bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash to be stored in the Bank vault.
- Following all Bank financial and security regulations and procedures.
EDUCATIONAL REQUIREMENTS AND SKILLS
- BSc. from a reputable university
- A minimum of one year experience in a similar role
- Excellent cash handling experience
- Exceptional attention to detail and time management
- High level of accountability, efficiency, and accuracy
- Excel knowledge of MS office especially word and excel
- Excellent communication and customer service skill